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Contact Recording aWare
     

Capture & Manage Voice, Video, Chat, and Desktop Activity. Manage recording of your existing customer system.
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aWare
     
 

Key Benefits

• To save your budget
• Fast implementation
• For all sized organizations
• Be compliant

 
 

Key Features

• 1 Easy Tool for Cisco
• The freedom to just turn it on
• The flexibility to record whenever
• Recordings inserted automatically to your Customer Management System
• Customizable Rules
• Simple Administration
• The ability to find your recordings easily
• Built in Security
• Customizable Filters
• Recordings sent automatically to your Inbox

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Simple, robust user interface

 
 
 
 
 
 

B to B Call Center implements Contact Recording

This 50 concurrent agent Call Center needed a solution record customer calls, and got the bonus of improved supportability.

 
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