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Desktop Unification interAct
     

Bring together your telephone, network, business systems, and chat client to improve and unify the way you work.
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 interAct
     
 

Key Benefits

  • Integrate biz apps, network, telephone
  • Fast implementation
  • Huge insight into your relationship
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Watch the video!
 
 

Key Features

  • Click-to-Communicate
  • Multiple integrations to many applications
  • Presence and Chat
  • CRM integration with multiple actions
  • Phone Books
  • Call Recording
  • Call History
  • Control your Cisco IP Phone
  • External integration
  • XML Contact Access
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See all your contacts & history in a single UI
 
 
 
 
 
 

Sometimes the customer data that is the most useful is the hardest to reach

Customer Service reps using paper-centric customer data move to real-time, online information.
 
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