Methodology

What it is like to do business with us

When you have a leak in your roof, you don’t necessarily want a new roof. You want to do whatever it takes to stop the leak and prevent new ones from happening. Your expectations of technology are the same. That is why we are not in the business of reselling you a certain piece of technology or a particular piece of equipment.

Here’s our process for elevating your business above technology:

Consultation

Our team of solutions consultants, senior engineers and project managers start by listening to you. We get to know you, your business bottlenecks and your big vision. We then bring in our years of industry experience to make sure you get the right solution the first time.

Planning

We make sure everyone involved on the project can agree on the timeline and the requirements for making the project a success. Our team will document all of the expectations so there are no surprises or awkward conversations later on.

Design

Any solution for your business is no good unless you can visualize how it will fit into your vision. We will lay out for you a detailed architecture of our solutions and it will do for your business.

Implementation

We roll up our sleeves and we get to work exactly according to the plan we both have agreed to. All the while, we check in and make sure that everything we do continues to exceed your expectations.

Support

By this time, it is natural for the line between our team and your team to begin blurring. That is because we are truly invested in making sure that our solutions continue to solve problems and achieve your goals. We offer support services in a number of ways ranging from self-support to managed services to cloud. Click here for more details.