Collaboration is Key in Achieving Healthy Hybrid IT
It is not an easy task to make Hybrid IT successful. As the market moves in this direction, more and more businesses are having the conversation about which technologies they should keep in house, which they should outsource, and how they will manage those functions which they do outsource. As a trusted IT partner and a leader in Hybrid IT, we view our role as one which helps clients navigate through all of their options, to ensure that our partners arrive at the most strategic solutions for their businesses.
Open and honest communication about a client’s needs and our ability to deliver against those needs is where our most successful relationships begin. Adjusting to a scalable, IT solution, surviving the initial transition process and a general reluctance to engage IT for support, are common concerns which emerge when we partner with new clients. With ‘eyes wide open’, we encourage open dialogue and collaboration about these concerns at all levels of our organization, and with all of our clients, in an effort to work through the process and face these challenges head on.
About Luke Johnson: As Vice President of Services, Luke knows what it takes to create a true partnership between a business and its clients. In his five years at Netelligent, he has aligned and enhanced its service model to meet and exceed those of its customers. His contributions impact all areas of the organization, and keep Netelligent positioned for success. Luke’s approach to service, Netelligent solved some of its clients’ most challenging needs and established itself as a truly dedicated IT partner. To learn more about Luke, visit: http://www.netelligent.com/we-are-netelligent/executive-team/.